Stripe decline code
invalid_expiry_month
The expiration month on the card is invalid.
Quick answer
invalid_expiry_month is a hard decline. Retrying will keep failing; the customer has to act.
| Decline code | invalid_expiry_month |
|---|---|
| Type | Hard (needs customer action) |
| Retrying helps? | No |
| Category | Card details |
| Customer fix | Re-enter the correct expiry date. |
Will retrying help?
No, retrying will keep failing
Send the customer to a card update form to correct the expiry.
A real example
The stored expiry month is wrong, so the issuer rejects the charge.
What the customer needs to do
Re-enter the correct expiry date.
Your recovery approach
Send the customer to a card update form to correct the expiry.
Copy-paste recovery email
Subject
Your payment didn't go through, [First Name]
A detail on your saved card did not match, so the charge for [Product] was declined.
Re-enter your card details and we will retry right away.
Recover invalid_expiry_month declines on autopilot
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FAQ
What does the Stripe "invalid_expiry_month" decline code mean?
The expiration month on the card is invalid.
Will retrying a "invalid_expiry_month" decline work?
No. invalid_expiry_month is a hard decline, so retrying the same card will keep failing. Send the customer to a card update form to correct the expiry.
How do I recover a payment that failed with "invalid_expiry_month"?
Send the customer to a card update form to correct the expiry. Customer action: Re-enter the correct expiry date.
Related decline codes
Source: official Stripe decline codes documentation. Recovery guidance is SubRevival's own.