Subscriptions
Stripe webhook event
customer.subscription.paused
A subscription was paused and is not currently billing.
Quick answer
A subscription enters a paused state.
| Event type | customer.subscription.paused |
|---|---|
| Category | Subscriptions |
| When it fires | A subscription enters a paused state. |
| Recovery-relevant? | No |
When it fires
A subscription enters a paused state.
What to do with it
Suspend access while keeping the subscription recoverable; prefer pause over hard-cancel after dunning.
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Start Recovering RevenueFAQ
What does the Stripe customer.subscription.paused webhook event mean?
A subscription was paused and is not currently billing.
When does customer.subscription.paused fire?
A subscription enters a paused state.
What should I do when I receive a customer.subscription.paused event?
Suspend access while keeping the subscription recoverable; prefer pause over hard-cancel after dunning.
Related events
customer.subscription.createdcustomer.subscription.updatedcustomer.subscription.deletedcustomer.subscription.trial_will_endcustomer.subscription.resumedAll events
Source: official Stripe events documentation.