Customers & payment methodsRecovery event

Stripe webhook event

customer.source.expiring

A card on file is expiring at the end of the month.

Quick answer

Near the end of the month a saved card is set to expire.

Event typecustomer.source.expiring
CategoryCustomers & payment methods
When it firesNear the end of the month a saved card is set to expire.
Recovery-relevant?Yes, used in failed-payment recovery

When it fires

Near the end of the month a saved card is set to expire.

What to do with it

Send a pre-dunning expiry reminder so the customer updates the card before the next charge fails.

This is a payment-recovery event

customer.source.expiring is part of the failed-payment lifecycle. Handling it well, with retries, branded emails, a card update page, and stop-on-success, is what recovers the ~9% of MRR most SaaS lose to failed payments. See how to recover failed Stripe payments or skip the build with SubRevival.

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FAQ

What does the Stripe customer.source.expiring webhook event mean?

A card on file is expiring at the end of the month.

When does customer.source.expiring fire?

Near the end of the month a saved card is set to expire.

What should I do when I receive a customer.source.expiring event?

Send a pre-dunning expiry reminder so the customer updates the card before the next charge fails.

Related events

Source: official Stripe events documentation.