Charges & disputesRecovery event

Stripe webhook event

charge.failed

A charge attempt failed.

Quick answer

A payment is declined.

Event typecharge.failed
CategoryCharges & disputes
When it firesA payment is declined.
Recovery-relevant?Yes, used in failed-payment recovery

When it fires

A payment is declined.

What to do with it

For subscriptions, handle recovery via invoice.payment_failed; this fires for the underlying charge.

This is a payment-recovery event

charge.failed is part of the failed-payment lifecycle. Handling it well, with retries, branded emails, a card update page, and stop-on-success, is what recovers the ~9% of MRR most SaaS lose to failed payments. See how to recover failed Stripe payments or skip the build with SubRevival.

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FAQ

What does the Stripe charge.failed webhook event mean?

A charge attempt failed.

When does charge.failed fire?

A payment is declined.

What should I do when I receive a charge.failed event?

For subscriptions, handle recovery via invoice.payment_failed; this fires for the underlying charge.

Related events

Source: official Stripe events documentation.